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Encyclopedia Of Management

ISBN: 9780787665562

Table of Contents

Preface and User's Guide

Editor and Advisors

Contributors

xix

Guide to Functional-Area Readings

xxi

ESSAY TITLES, A - Z

Acquisitions

(1)

Activity-Based Costing

(2)

Affirmative Action

(1)

Aggregate Planning

(5)

Angels and Venture Capitalists

(2)

Apprenticeship Programs

(3)

The Art and Science of Management

(4)

Artificial Intelligence

(3)

Assessment Centers

(1)

Attribution Theory

(3)

Autonomy

(2)

Balance Sheets

(3)

Balanced Scorecard

(5)

Bar Coding and Radio Frequency Identification

(2)

Bases of Power

(1)

Benchmarking

(2)

Body Language

(3)

Brainstorming

(2)

Break-Even Point

(4)

Budgeting

(1)

Bundled Goods and Services

(2)

Business Continuity Planning

(2)

Business Plan

(4)

Business Process Reengineering

(3)

Business Structure

(4)

Cafeteria Plan---Flexible Benefits

(1)

Capacity Planning

(1)

Case Method of Analysis

(3)

Cash Flow Analysis and Statement

(3)

Cellular Manufacturing

(4)

Census---Economic

(1)

Chain of Command Principle

(1)

Change---Managing

(1)

Change---Reactive vs. Proactive

(1)

Change---Trends in Organizations

(1)

Chaos Theory

(3)

Closed Systems

(1)

Coalition Building

(3)

Communication

(4)

Competitive Advantage

(3)

Competitive Intelligence

(3)

Complexity Theory

(3)

Computer-Aided Design and Manufacturing

(3)

Computer-Aided Manufacturing

101

(1)

Computer-Integrated Manufacturing

101

(3)

Computer Networks

104

(4)

Computer Security

108

(4)

Concurrent Engineering

112

(3)

Conflict Management and Negotiation

115

(5)

Consulting

120

(1)

Corisumer Behavior

121

(4)

Contingency Approach to Management

125

(1)

Contingent Workers

126

(2)

Continuing Education and Lifelong Learning Trends

128

(4)

Continuous Improvement

132

(2)

Corporate Governance

134

(3)

Corporate Social Responsibility

137

(4)

Cost-Volume-Profit Analysis

141

(3)

Cost Accounting

144

(5)

Cover Letter Trends

149

(1)

Creativity

149

(1)

Critical Path Method

150

(1)

Culture---International Differences

150

(1)

Culture---Organizational

150

(1)

Customer Relationship Management

150

(2)

Cycle Time

152

(3)

Data Processing and Data Management

155

(4)

Debt vs. Equity Financing

159

(1)

Decision Making

160

(4)

Decision Rules and Decision Analysis

164

(6)

Decision Support Systems

170

(4)

Delegation

174

(3)

Deregulation

177

(2)

Dictionary of Occupational Titles

179

(1)

Discrimination

179

(5)

Distribution and Distribution Requirements Planning

184

(3)

Diversification Strategy

187

(4)

Diversity

191

(2)

Divestment

193

(1)

Domestic Management Societies and Associations

194

(3)

Downsizing and Rightsizing

197

(3)

Due Diligence

200

(3)

E-Commerce

203

(1)

EAP

203

(1)

Economic Census

203

(2)

Economics

205

(4)

Economies of Scale and Economies of Scope

209

(2)

Effectiveness and Efficiency

211

(3)

Efficiency

214

(1)

Electronic Commerce

214

(4)

Electronic Data Interchange and Electronic Funds Transfer

218

(2)

Electronic Funds Transfer

220

(1)

Empathy

220

(1)

Employee Assistance Programs

221

(2)

Employee Benefits

223

(3)

Employee Compensation

226

(5)

Employee Evaluation and Performance Appraisals

231

(5)

Employee Handbook and Orientation

236

(5)

Employee Recruitment Planning

241

(2)

Employee Screening and Selection

243

(5)

Employment Law and Compliance

248

(5)

Empowerment

253

(3)

Enterprise Resource Planning

256

(2)

Entrepreneurship

258

(1)

Ergonomics

259

(2)

Ethics

261

(4)

European Union

265

(6)

Executive Compensation

271

(2)

Executive Development

273

(1)

Expatriates

274

(2)

Experience and Learning Curves

276

(3)

Expert Systems

279

(2)

Exporting and Importing

281

(6)

Facilitator

287

(1)

Family-Friendly Business Practices

288

(1)

Feedback

288

(1)

Financial Issues for Managers

289

(3)

Financial Ratios

292

(5)

First-Mover Advantage

297

(2)

Five S Framework

299

(1)

Flexible Benefits

300

(1)

Flexible Manufacturing

300

(3)

Flexible Spending Accounts

303

(2)

Focused Factory

305

(2)

Forecasting

307

(4)

Franchising

311

(3)

Free Trade Agreements and Trading Blocs

314

(1)

Futuring

315

(4)

Gap Analysis

319

(2)

Generic Competitive Strategies

321

(4)

Globalization

325

(6)

Goals and Goal Setting

331

(4)

Government-University-Industry Partnerships

335

(6)

Group Decision Making

341

(2)

Group Dynamics

343

(6)

Handheld Computers

349

(1)

Health Savings Accounts

350

(1)

Human Resource Information Systems

351

(6)

Human Resource Management

357

(7)

Hypothesis Testing

364

(3)

IPO

367

(1)

Importing

367

(1)

Income Statements

367

(4)

Industrial Relations

371

(2)

Industry Life Cycle

373

(1)

Initial Public Offering

373

(1)

Innovation

374

(2)

Instant Messaging

376

(1)

Intellectual Property Rights

377

(2)

Internal Auditing

379

(2)

International Business

381

(4)

International Cultural Differences

385

(2)

International Management

387

(6)

International Management Societies and Associations

393

(3)

International Monetary Fund

396

(3)

International Organization for Standardization

399

(3)

The Internet

402

(5)

Intrapreneurship

407

(1)

Inventory Management

408

(4)

Inventory Types

412

(5)

Japanese Management

417

(6)

Job Analysis

423

(4)

Joint Ventures and Strategic Alliances

427

(3)

Just-in-Time Production

430

(1)

Knowledge Management

431

(1)

Knowledge Workers

432

(7)

Layout

439

(3)

Leadership Styles and Bases of Power

442

(3)

Leadership Theories and Studies

445

(5)

Lean Manufacturing and Just-in-Time Production

450

(4)

Leveraged Buyouts

454

(1)

Licensing and Licensing Agreements

455

(2)

Lifelong Learning Trends

457

(1)

Line-and-Staff Organizations

457

(2)

Listening

459

(3)

Location Strategy

462

(2)

Logistics and Transportation

464

(3)

Longitudinal Scenarios

467

(2)

MIS

469

(1)

Macroeconomics

469

(1)

Macroenvironmental Forces

469

(5)

Maintenance

474

(5)

Make-or-Buy Decisions

479

(2)

Management: Art vs. Science

481

(1)

Management Audit

481

(2)

Management Awards

483

(7)

Management Control

490

(3)

Management Functions

493

(3)

Management Information Systems

496

(2)

Management Levels

498

(5)

Management Science

503

(5)

Management Societies and Associations: Domestic

508

(1)

Management Societies and Associations: International

508

(1)

Management Styles

508

(3)

Management Thought

511

(4)

Management and Executive Development

515

(4)

Managing Change

519

(4)

Manufacturing Resources Planning

523

(3)

Market Share

526

(1)

Marketing Communication

527

(5)

Marketing Concept and Philosophy

532

(3)

Marketing Research

535

(4)

Mechanistic Organizations

539

(1)

Meeting Management

540

(5)

Mentoring

545

(3)

Mergers and Acquisitions

548

(3)

Microeconomics

551

(1)

Miles and Snow Typology

551

(2)

Mission and Vision Statements

553

(4)

Models and Modeling

557

(5)

Morale

562

(1)

Motivation and Motivation Theory

563

(3)

Multimedia

566

(2)

Multinational Corporations

568

(3)

Multiple-Criteria Decision Making

571

(6)

NAICS

577

(1)

Negotiation

577

(1)

Nepotism

577

(2)

New Product Development

579

(4)

Non-Compete Agreements

583

(2)

Nonprofit Organizations

585

(4)

North American Industry Classification System

589

(4)

O*NET

593

(1)

Object-Oriented Programming

593

(2)

Occupational Information Network

595

(1)

Offshoring

596

(1)

Open and Closed Systems

596

(2)

Operant Conditioning

598

(2)

Operating Systems

600

(2)

Operations Management

602

(1)

Operations Scheduling

603

(3)

Operations Strategy

606

(4)

Opportunity Cost

610

(1)

Order-Qualifying Criteria

611

(1)

Order-Winning and Order-Qualifying Criteria

611

(2)

Organic Organizations

613

(2)

Organization Theory

615

(2)

Organizational Analysis and Planning

617

(3)

Organizational Behavior

620

(1)

Organizational Chart

621

(3)

Organizational Culture

624

(2)

Organizational Development

626

(2)

Organizational Learning

628

(1)

Organizational Structure

629

(6)

Organizing

635

(2)

Outsourcing and Offshoring

637

(2)

Participative Management

639

(2)

Patents and Trademarks

641

(2)

Performance Appraisals

643

(1)

Performance Measurement

644

(2)

Personality and Personality Tests

646

(4)

Pioneers of Management

650

(7)

Planning

657

(3)

Poison Pill Strategies

660

(2)

Poka-Yoke

662

(5)

Popular Press Management Books

667

(3)

Porter's 5-Forces Model

670

(3)

Pricing Policy and Strategy

673

(3)

Problem Solving

676

(4)

Process Management

680

(5)

Procurement

685

(1)

Product-Process Matrix

686

(4)

Product Design

690

(4)

Product Life Cycle and Industry Life Cycle

694

(5)

Production Planning and Scheduling

699

(1)

Productivity Concepts and Measures

700

(4)

Professional Readings for Managers

704

(3)

Profit Sharing

707

(2)

Program Evaluation and Review Technique and Critical Path Method

709

(5)

Project Management

714

(5)

Purchasing and Procurement

719

(6)

Quality Gurus

725

(10)

Quality and Total Quality Management

735

(6)

Quality of Work Life

741

(4)

Radio Frequency Identification

745

(1)

Reactive vs. Proactive Change

745

(4)

Reinforcement Theory

749

(2)

Research Methods and Processes

751

(6)

Resumes and Cover Letter Trends

757

(4)

Reverse Supply Chain Logistics

761

(3)

Rightsizing

764

(1)

Risk Management

764

(3)

Robotics

767

(4)

SWOT Analysis

771

(2)

Safety in the Workplace

773

(5)

Sales Management

778

(4)

Scenario Planning

782

(1)

Securities and Exchange Commission

783

(3)

Sensitivity Training

786

(3)

Service Factory

789

(1)

Service Industry

790

(5)

Service Operations

795

(4)

Service Process Matrix

799

(2)

Shareholders

801

(5)

Simulation

806

(3)

Six Sigma

809

(1)

Span of Control

809

(2)

Spirituality in Leadership

811

(2)

Stakeholders

813

(3)

Statistical Process Control and Six Sigma

816

(5)

Statistics

821

(4)

Strategic Alliances

825

(1)

Strategic Partnerships

825

(1)

Strategic Planning Failure

825

(6)

Strategic Planning Tools

831

(6)

Strategy Formulation

837

(8)

Strategy Implementation

845

(6)

Strategy Levels

851

(7)

Strategy in the Global Environment

858

(5)

Stress

863

(4)

Succession Planning

867

(3)

Supply Chain Management

870

(3)

Sweatshops

873

(3)

Synergy

876

(1)

Systems Analysis

877

(3)

Systems Design

880

(5)

Task Analysis

885

(2)

Teams and Teamwork

887

(4)

Technological Forecasting

891

(1)

Technology Management

892

(8)

Technology Transfer

900

(5)

Telecommunications

905

(6)

Theory X and Theory Y

911

(3)

Theory Z

914

(2)

Theory of Constraints

916

(4)

Time-Based Competition

920

(4)

Time Management

924

(4)

Total Quality Management

928

(1)

Trademarks

928

(1)

Trading Blocs

928

(1)

Training Delivery Methods

928

(7)

Transnational Organization

935

(1)

Transportation

936

(1)

Trends in Organizational Change

937

(6)

Uniform Commercial Code

943

(1)

Utility Theory

944

(3)

Value-Added Tax

947

(3)

Value Analysis

950

(3)

Value Chain Management

953

(2)

Value Creation

955

(1)

Vendor Rating

956

(3)

Venture Capital

959

(1)

Videoconferencing

960

(3)

Virtual Organizations

963

(4)

Vision Statements

967

(2)

Warehousing and Warehouse Management

969

(2)

Women and Minorities in Management

971

(5)

Work-Life Balance

976

(4)

World-Class Manufacturer

980

(5)

Zero-Based Budgeting

985

(2)

Zero Sum Game

987

(4)

Index

991