| <b>Carl Hausman</b> is the author of The Connected World and Small Business Franchises Made Simple, among many other books, and a consultant whose clients include AT&T and Newsday. A former television reporter, talk-show host, magazine writer, and newspaper columnist, Hausman has testified (about journalism ethics) before Congress and taught at New York University and Rowan University in Glassboro, New Jersey. <br><br><b>Wilbur Cross</b> is a veteran journalist and former editor at Time, Inc. He lives on Hilton Head Island, South Carolina. |